We have some of the most experienced boot fitters in the country! Our guys are true boot fitting professionals - most follow the snow each year to the northern hemisphere, bringing back the latest boot fitting techniques and trends.

We are so confident that we will sell you the right boots, we GUARANTEE the fit or your money back.

When you buy boots and footbeds from us, if any problems develop we will change the boots or customise the fit for you, at no extra cost. We will continue to offer a free boot fitting service until you are happy. If the boots still prove to be unsuitable we will give you a new pair of boots or a credit, provided the boots do not have abnormal wear and are returned within the season of purchase.

Buying boots is all about fit (obviously) and this is why we don't sell boots online. You can check out all the types of boots we have by using the search facilities, but you will really need to come into either our Newmarket or Queenstown store so that we can assess your foot shape and recommend the boots most suitable for you.

A FEW TIPS ON GETTING THE RIGHT FIT.......

Boot fitting can be a bit of a "science". 80% of getting the right fit is choosing the right boot for your shape of foot. Different brands 'specialise' in different fits e.g. wide feet, high arches or narrow feet, and this is the basis of why and how we select the range of boots we offer. The other 20% of getting the perfect fit is achieved by the boot fitter based on your feedback from trying on the boots selected. The boot fitter can make small changes to the ski boot liner or shell, changing your position in the boot can also make a huge difference to their comfort.

HOW SHOULD YOUR BOOTS FIT?

Always wear the type of socks that you normally wear skiing when trying on boots. A thin sock is better than a thick sock as it allows better blood flow, hence warmer feet. Put the boot on and buckle loosely. Stand up and flex the boot forward and back before buckling up firmly. Often it helps to give you heel a kick on the ground to ensure that your heel is as far back in the boot as possible. This action should pull your toes off the front wall of the boot and give them some space. Remember you will not be standing up tall since you don't stand this way to ski, so stand with your knees flexed forward a bit. This also pulls the toes away from the front of the boot. Overall you should feel the sort of pressure around your lower leg and foot (not toes) that you would imagine from a firm handshake.

Boot sizes go up in whole sizes, while liners are sized in half sizes. All are measured in cm (mondo point).

FOOTBEDS

We have Sidas footbeds which we custom make to fit your feet. The process takes between 30 minutes and an hour. We know that footbeds are indespensible for comfort and a good fit. This is because a footbed holds your heel back in the "heel cup" allowing your toes more room and prevents them getting squished up at the front of the boot. Footbeds also help to control pronation, a sensory mechanism, basically helping to turn your ankle from a "wobbly" joint into a "hinge". Footbeds are customised so that your feet are as comfy as possible in the boot, and they are brilliant for everyone, but especially people with 'difficult' feet! They also allow better circulation particularly to the fore foot and toes so your feet stay warmer and you have better sensation/balance.

ALIGNMENT PROBLEMS

Our Queenstown and Newmarket stores have the only laser alignment machines in the country. This enables us to measure the skeletal alignment from you knees through your feet. This is very important when it comes to pressuring the ski's as we do in a turn. Once we have assessed your knee alignment we can make modifications to the boot shell to compensate, should Mother Nature not have provided you with a 'perfect frame'! We have specialist grinding equipment which allows us to reshape the bottom of the boot if necessary. We suggest you have this done at the beginning of your holiday as it may take more than one session to fine tune your stance.

Above all, we stand by our reputation as expert boot fitters - ask someone who has bought boots from us....