Rented From Us Before?
Let us know what gear you want & when. We already know your size and equipment settings. In the case of kids, we will need to re-measure them as they are bound to have grown since the last time you were here!
Renting For The First Time?
When you come into the shop we take the time to fit the gear to your specific requirements giving a personalised service for maximum safety and comfort.
For individual bookings simply...
We recommend that customers come into the shop for their custom rental gear fitting between 3pm and 6pm the afternoon prior to your first day on snow, especially in July when we do not take rental reservations.
For groups complete the Rental Form for yourself first, then simply click "Add another person" on the confirmation page and give us their sizes and gear preferences too. Once you have completed a form for everyone continue to the payment page to confirm your booking.
Once you have submitted your booking, we will confirm by email. Any concessions won't show up on your online rental form but will be applied once you're in-store.
If you would like to amend your online booking there is no charge. You can do this by emailing us.
Things to Remember
If you would like to take a day off during your rental period, no need to let us know now. This can be sorted the day before once you're in Queenstown.
Our Cancellation Policy
Cancelling or amending your booking is free. If you fail to cancel your booking 3 DAYS PRIOR to your commencement date, we will have to charge you 1 day’s rental cost for the whole group.